Welcome to CatLabo. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

CatLabo offers high-quality pet products designed to make life easier and more enjoyable for cats and their humans. All products are available for purchase online and shipped to most locations within the United States and internationally.

2. Order Processing & Shipping

  • Orders are typically processed within 24 hours.

  • Delivery times vary by location but generally range from 4 to 7 business days within the US.

  • A tracking link will be sent once your order has shipped.

3. Payment Methods

We accept a variety of secure payment options, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

  • Other local payment methods, where available

4. Returns & Exchanges

  • We offer a 60-day money-back guarantee.

  • Items must be returned unused and in their original packaging.

  • Please visit our Refund & Returns Policy page for step-by-step instructions.

5. Pricing & Availability

  • All prices are displayed in USD (or your local currency where supported).

  • Prices may vary depending on location, taxes, and shipping costs.

  • CatLabo reserves the right to adjust pricing or availability at any time without prior notice.

6. Privacy & Data Protection

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.

7. Intellectual Property

All content on this website — including images, text, branding, and designs — is the property of CatLabo and may not be used, reproduced, or distributed without prior written consent.

8. Limitation of Liability

CatLabo is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or services.

9. Contact Information

For any questions or concerns regarding these Terms, please contact our support team at: support@catlabo.com

10. Governing Law

These Terms of Service are governed by the laws of the United States, unless otherwise required by local consumer protection laws.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Please review this page periodically to stay informed of any changes.