At CatLabo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, and payment details.

  • Order Details: Products purchased, order value, and transaction history.

  • Technical Data: IP address, browser type, and device information for analytics.

  • Communication: Emails, chat messages, and customer service interactions.

2. How We Use Your Information

We use your information to:

  • Process Orders: Fulfill and ship your purchases.

  • Provide Customer Support: Help with questions, returns, and refunds.

  • Personalize Your Experience: Show you relevant products and promotions.

  • Improve Our Store: Analyze site performance and customer behavior.

  • Send Updates: Notify you about orders, promotions, and new products (if you opt in).

3. Sharing Your Information

We never sell your personal data. However, we may share it with:

  • Shipping & Fulfillment Partners: To deliver your order.

  • Payment Processors: To securely handle transactions.

  • Marketing Partners: For personalized ads and promotions (only if you consent).

  • Law Enforcement: When required by law or to protect our rights.

4. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal data we hold.

  • Correct Your Data: Update inaccurate information.

  • Delete Your Data: Request deletion of your personal details.

  • Opt Out: Unsubscribe from marketing emails at any time.

5. Data Security

We use industry-standard encryption and security measures to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute protection.

6. Cookies & Tracking

We use cookies to improve your browsing experience, analyze traffic, and personalize ads. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect information from minors without parental consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Please review it regularly for the latest version.

10. Contact Us

For questions about this Privacy Policy, please contact us:
support@catlabo.com